Terms and Conditions

Terms and Conditions

Welcome to OrganoLinen! These terms and conditions outline the rules and regulations for the use of our website and the purchase of our linen fabrics and clothing wearable items. By accessing this website and/or placing an order, you agree to accept these terms and conditions. Do not continue to use our website or make a purchase if you do not agree with all of the terms and conditions stated on this page.

1. Linen Fabrics: We specialize in selling high-quality linen fabrics. Our fabrics are meticulously sourced and crafted to meet our sustainability standards and quality requirements.

2. Sustainability Commitment: OrganoLinen is a sustainability-first company. We are dedicated to ethical sourcing, environmentally friendly practices, and reducing our carbon footprint throughout our supply chain.

3. Returns and Exchanges:

  • Custom Cut Items: We do not offer returns on custom cut items unless they are damaged upon receipt. We take great care to ensure the accuracy and quality of custom cuts.
  • Clothing Wearable Items: If the fit of a clothing wearable item is not right, we offer free exchanges. Please contact our customer service team within 14 days of receiving your order to initiate the exchange process. Items must be unworn, unwashed, and in their original condition with tags attached.

4. Bureau Veritas Certification: Our linen fabrics are Bureau Veritas certified, ensuring the highest standards of quality, safety, and environmental sustainability.

5. Pricing and Payment:

  • All prices are listed in INR and are subject to change without notice.
  • Payment must be made in full at the time of purchase.
  • We accept various payment methods, including credit/debit cards, PayPal, etc.

6. Shipping and Delivery:

  • We aim to process and ship orders within 2-5 business days after payment is received.
  • Shipping costs and estimated delivery times will be calculated at checkout based on your location and preferred shipping method.
  • OrganoLinen is not responsible for any delays or issues that may occur during transit.

7. Intellectual Property: All content on this website, including but not limited to logos, text, images, and graphics, is the property of OrganoLinen and is protected by copyright laws. You may not reproduce, distribute, or use any content from this website without prior written permission.

8. Limitation of Liability: OrganoLinen shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our products or website.

10. Changes to Terms and Conditions: OrganoLinen reserves the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.

If you have any questions or concerns about these terms and conditions, please contact us at support@organolinen.com.

Contact form